If you’ve requested your code 3+ times, your account will be blocked. It's an automatic callback feature that will activate Viber when you answer the call. You can even get it via phone call, which is great. However, when you have access to the internet and your SIM card is valid, you should be able to receive your six-digit code via SMS. If you don’t have access to the internet, you’ll get the message saying that it's required. If that doesn't work, try other options to receive an activation code like "activate via call.".Second, Viber always requires an internet connection – cellular data or Wi-Fi.If it's not, you won't get the activation code. For example, if you are abroad, turn on data roaming to receive SMS. First, you should confirm that your SIM card is valid.To activate Viber, you need to enter your phone number, and you should get an SMS with the activation code.īut, many users fail this step, and there are a couple of reasons for that. However, many users report problems with this first initial step. For this, you need to reinstall the Viber app and create a new account.Īctivating Viber seems like an easy thing to do. Check account blocked - if you accidentally sent an access code request up to 3 times, Viber may deactivate your account and show a registration error message.Check activation code - check if you have entered the correct six-digit authentication code received via phone call or SMS.It will also stop the registration process. Check the internet's connection - Viber says no internet connection if neither mobile data nor Wi-Fi is enabled.You entered the correct country code and phone number. Check the phone number and SIM card - you need to check if the SIM card is valid.Viber error "registration can't be completed" Tips for mobile users: Learn how to clear the WhatsApp cache from your iPhone, Samsung, or any other Android phone with this easy step-by-step guide. If this doesn’t help, repeat the steps but only click on Clear Data instead of Clear Cache, and see if it works. Go to your phone Settings, find App Manager (or however it's called on your phone), and find Viber.The easiest way to fix this issue is to clear the cache and data. However, many users experience this issue even if the conditions mentioned above are fulfilled. Updating Viber shouldn't be a problem if you have enough memory or are connected to the internet. You can also find more information on securely backing up your Viber data on a computer. Tip: before fixing Viber crashing issue, please backup your Viber data using mobitrans. Now, clear cache and storage to free up some space.Click on the apps & notifications icon.Then check if your phone has a good internet connection. Check your connection by pinging a few websites or by trying to browse or download something off the internet.First, you need to restart your phone and check if you are running the latest version of Viber. If the connection drops while you’re writing or right as you press send, it’s possible that you may receive a “message delivered” notification but the other person won’t get the message. Although you may see someone online, simply writing a message and hitting send is not enough to guarantee it will reach its destination. Connection IssuesĪnother reason for messages not showing on either end of a conversation is a poor connection. It may not seem like much, but this method is known to yield positive results. The inability to send or receive messages can sometimes be fixed with a short trip to the Privacy menu. This is another unfortunate and common issue with Viber. Select a chat and retype the code to access it.Type in your 4-digit security code to list hidden chats (alternatively, use the name).
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